The partial cloud vendor outage has been resolved. Please contact the Service Desk if you experience any more issues.
Posted Oct 31, 2025 - 09:26 MDT
Monitoring
A fix has been applied and all affected services should be available to all users. We will continue to monitor it closely.
Posted Oct 30, 2025 - 12:06 MDT
Update
Update: Campus call centers are available to receive calls again. Restoration of other affected services is ongoing. Updates will be provided as more services become available.
Posted Oct 29, 2025 - 15:06 MDT
Update
We are continuing to work on a fix for this issue.
Posted Oct 29, 2025 - 12:15 MDT
Update
Update: the Service Desk has some services restored, such as password resets and authentication method modifications. Email services and calls are still affected.
Posted Oct 29, 2025 - 12:08 MDT
Update
Update: the Service Desk and Financial Aid office are unable to receive calls right now. If you need to contact either department, please contact them online through a ticket or a chat through https://www.uvu.edu/servicedesk/
Posted Oct 29, 2025 - 10:58 MDT
Identified
We have identified a partial cloud vendor outage affecting password resets, testing services, campus call centers, and other campus IT services. Updates will be provided as we learn more.
Posted Oct 29, 2025 - 10:46 MDT
This incident affected: myUVU Services (myUVU Student Services, myUVU Employee Services) and General IT Services.