Utah Valley University - StatusPage
Update - We are continuing to investigate this issue. An update will be provided at 0130 MDT or when we learn more.
Mar 29, 00:31 MDT
Update - Most UVU services including login to myUVU and Canvas are unavailable due to this outage. We are continuing to investigate and will update when we learn more.
Mar 28, 23:56 MDT
Investigating - Main campus is experiencing a major network outage. It is being looked into. An update will be provided when we learn more.
Mar 28, 23:25 MDT
myUVU Services ? Operational
myUVU General Services ? Operational
myUVU Student Services ? Operational
myUVU Employee Services ? Operational
Box ? Operational
Canvas Operational
Chitester Operational
Dreamspark Operational
DUO ? Operational
Exchange Operational
G Suite ? Operational
Google Docs ? Operational
Google Drive ? Operational
Google Sheets ? Operational
Google Slides ? Operational
Mobility Print Operational
General IT Services ? Major Outage
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
The following services may be unavailable during this scheduled maintenance:

Student Services
- Registration and Planning Services
- My Academics Services such as Wolverine Track, Grades, Class List, Degree Information Services
- Paying For My Education Services
Employee Services
- Banner Services
- Payroll and Timeclock
Faculty Services
- Banner Faculty Services
- My Classes Services
Advisor Services
- Advisor Dashboard
- Banner Advisor Services
- Advisor Course Information
Posted on Mar 10, 09:15 MDT
Past Incidents
Mar 28, 2020
Resolved - This incident has been resolved.
Mar 28, 14:37 MDT
Monitoring - A fix has been applied and Wolverine Track service has been restored. Please contact the Service Desk if you continue to experience any issues.
Mar 28, 14:14 MDT
Update - We are continuing to investigate this issue. An update will be provided when we learn more.
Mar 28, 13:50 MDT
Update - We are continuing to investigate this issue.
Mar 28, 13:10 MDT
Investigating - Wolverine Track users are currently experiencing errors on the system. It is being worked on.
Mar 28, 13:04 MDT
Mar 27, 2020
Resolved - This incident has been resolved.
Mar 27, 10:56 MDT
Monitoring - Thanksgiving Point network issues have been resolved and Main Campus issues are limited to low impact utility networks. Please contact the Service Desk if you continue to experience issues.
Mar 27, 09:31 MDT
Investigating - We have received reports of network outages at the Main Campus and thanksgiving point. It is being looked into.
Mar 27, 08:54 MDT
Mar 26, 2020

No incidents reported.

Mar 25, 2020

No incidents reported.

Mar 24, 2020

No incidents reported.

Mar 23, 2020
Completed - This migration has been completed.
Mar 23, 08:46 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 11:25 MDT
Scheduled - Due to construction in the hall between BA and WB buildings there will be continued loss of some telephone services on campus throughout the weekend while wiring is being migrated. Online technical support for faculty is available through the Office of Teaching and Learning. Please see the Service Desk website for assistance and hours of operation over this long weekend.
Mar 20, 11:23 MDT
Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.

Mar 19, 2020

No incidents reported.

Mar 18, 2020

No incidents reported.

Mar 17, 2020

No incidents reported.

Mar 16, 2020
Resolved - All network connections in WS have been restored.
Mar 16, 12:30 MDT
Monitoring - Network connections in the WS building have been restored. If you are still experiencing technical issues please contact the Service Desk.
Mar 16, 09:58 MDT
Identified - We are currently experiencing loss of network connections in the WS Building. We are currently diagnosing the issue and working quickly to resolve the issue. We will update as we know more.
Mar 16, 09:18 MDT
Mar 15, 2020
Resolved - This has been resolved with a direct link.
Mar 15, 10:16 MDT
Monitoring - A workaround for accessing Tuition Payment PLUS has been identified. Users experiencing this issue should visit https://www.uvu.edu/cashier/plus.html for a direct link to Tuition Payment PLUS. Please contact the Service Desk if you continue to encounter issues.
Mar 14, 11:05 MDT
Identified - The issue has been identified and we are working on a short term workaround.
Mar 14, 10:43 MDT
Investigating - Some users attempting to access Tuition Payment PLUS are presented with an authorized users login page that does not accept UVIDs and passwords. I.T. is looking into this issue.
Mar 14, 10:20 MDT