Utah Valley University Status

Utah Valley University - StatusPage

All Systems Operational

myUVU Services Operational

myUVU General Services Operational

myUVU Student Services Operational

myUVU Employee Services Operational

Accounts & Access Operational

Duo Operational

Courtesy Account Operational

Generic Account Operational

Business Applications & Reporting Operational

Banner Application Navigator Operational

Data Reports Operational

Desktop, Devices, & Printing Operational

Printing Operational

Bitdefender Operational

SPSS Operational

NVivo Operational

Email, Calendar, & Collaboration Operational

Employee Email Operational

Student Gmail Operational

Teams Operational

Video Conferencing Operational

Social Media Operational

Information Security Operational

Spirion Operational

Virtual Private Networks Operational

Security Standards Operational

IT Professional Services Operational

Mobile Operational

Banner Operational

IT Asset Management Operational

Repairs Operational

Network & Wireless Operational

Wireless Network Operational

Wired Network Operational

VPN Operational

Citrix Operational

Software & Apps Operational

Lucidchart Operational

Google Suite Operational

Office 365 Operational

Adobe Operational

Applications Operational

Student Software Operational

Employee Software Operational

Storage, Servers, & Backups Operational

Box Operational

Dropbox Operational

BMI Operational

Server Request Operational

System Monitoring Operational

Cloud Storage Operational

Teaching, Learning, & Classrooms Operational

Qualtrics Operational

Canvas Operational

Campus Labs Operational

SRI Operational

Media Classroom Operational

Course Evaluations Operational

Telephones & Televisions Operational

Audio/Video Support Operational

Telephones Operational

Websites Operational

myUVU Operational

Give Feedback Operational

OU Campus Operational

DocuSign and Edocs Operational

General IT Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

WB and BA Buildings Scheduled Power Outage Saturday 5/22/21 May 22, 07:00-17:00 MDT

The WB and BA buildings will experience a scheduled power outage on Saturday 5/22/21 from 7:00 a.m. to 5:00 p.m. for construction work. Network services in those buildings may be unavailable during this time.
Posted on May 13, 12:12 MDT

Past Incidents

May 17, 2021

No incidents reported today.

May 16, 2021

No incidents reported.

May 15, 2021

WB and BA Buildings Scheduled Power Outage Saturday 5/15/21

Completed - The scheduled maintenance has been completed.
May 15, 12:00 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 07:00 MDT

Scheduled - The WB and BA buildings will experience a scheduled power outage on Saturday 5/15/21 from 7:00 a.m. to 12:00 p.m. for construction work. Network services in those buildings may be unavailable during this time.
May 13, 12:10 MDT

May 14, 2021

No incidents reported.

May 13, 2021

Course Registration Sync Issues in Canvas and Teams

Resolved - This incident has been resolved. Please contact the Service Desk if you continue to experience issues viewing courses in Canvas or Teams.
May 13, 18:39 MDT

Update - The Teams import is complete and users should now see the courses they expect in Teams and Canvas. We will continue to monitor this incident closely. Please contact the Service Desk if you experience any more issues.
May 13, 15:54 MDT

Monitoring - The Canvas import is complete and users should be able to see their expected courses in Canvas. The Teams import is still underway and users may not see the courses they expect in Teams until it is complete. Updates will be provided as we learn more.
May 13, 11:12 MDT

Update - A fix has been applied and user data is being imported at this time. Some users will continue to not see the courses they are expecting in Canvas and Teams until the import is complete.
May 13, 09:48 MDT

Update - Identified: The cause of this issue has been identified and a fix is being worked on. Many users will continue to not see the courses they are expecting in Teams and Canvas.
May 12, 19:13 MDT

Identified - We have identified an issue syncing course registration changes to Canvas and Teams. Users may not see the courses they expect in Canvas and Teams. Updates will be provided as we learn more.
May 12, 16:48 MDT

Wolverine Track Outage

Resolved - We identified and quickly resolved an outage affecting Wolverine Track. Please contact the Service Desk if you experience any more issues with Wolverine Track.
May 13, 12:00 MDT

May 12, 2021

May 11, 2021

No incidents reported.

May 10, 2021

Partial SRI Outage

Resolved - Please contact the Service Desk if you experience any more issues with SRI submissions.
May 10, 13:37 MDT

Identified - We have identified a partial SRI outage that is affecting students ability to submit the survey after filling it out. Please try submitting the survey again after 5-10 minutes. We are working to resolve the issue. Updates will be provided as we learn more.
Apr 29, 16:45 MDT

May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021

myUVU Students tab errors

Resolved - The errors on the Students tab in myUVU have been resolved. Please contact the Service Desk if you experience any more issues.
May 7, 15:22 MDT

Monitoring - A fix has been applied and students should no longer encounter errors on the Students tab in myUVU. We will continue to monitor myUVU closely.
May 7, 10:56 MDT

Investigating - We are investigating reports that users are encountering errors on the Students tab in myUVU. Updates will be provided as we learn more.
May 7, 10:34 MDT

May 6, 2021

Adobe Outage

Resolved - The Adobe outage affecting Adobe cloud services has been resolved. Please contact the Service Desk if you experience any more issues.
May 6, 15:54 MDT

Monitoring - A fix has been applied and Adobe cloud services appear to be available again. Please contact the Service Desk if you continue to experience issues.
May 6, 14:43 MDT

Identified - We have identified an Adobe outage affecting Adobe cloud services including the ability to sign-in. Updates will be provided as we learn more.
May 6, 14:06 MDT

May 5, 2021

Hangar B Network Outage

Resolved - This incident has been resolved. Please contact the Service Desk if you continue to experience issues.
May 5, 13:29 MDT

Monitoring - A fix has been applied and the network should be available at Hangar B. We will continue to monitor the network closely.
May 5, 12:46 MDT

Identified - We have identified a network outage affecting Hangar B. Updates will be provided as we learn more.
May 5, 12:21 MDT

May 4, 2021

No incidents reported.

May 3, 2021

Wasatch Campus Scheduled Power Outage 5/3/21

Completed - The scheduled maintenance has been completed.
May 3, 16:01 MDT

Update - We have been notified that the Wasatch Campus power outage may need to extend until 4 p.m.
May 3, 14:00 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 10:00 MDT

Scheduled - Rocky Mountain Power will shut off power to the Wasatch Campus on May 3, between the hours of 10 a.m. and 2 p.m. Monday’s interruption is necessary for Rocky Mountain Power to transfer service and it is deemed critical to preserve their system’s safety & reliability. It is recommended that sensitive electronics remain unplugged during the planned interruption as a precaution.
Apr 30, 15:59 MDT