Utah Valley University Status

Microsoft Windows Hello issue

Identified - We have identified a partial Microsoft Windows Hello outage affecting users. A workaround is to use password logins. Updates will be provided as we learn more.
Dec 05, 2022 - 08:59 MST

Investigating - We are investigating reports of issues with Microsoft Windows Hello. Updates will be provided as we learn more.
Dec 05, 2022 - 08:46 MST

myUVU Services Operational

myUVU General Services Operational

myUVU Student Services Operational

myUVU Employee Services Operational

Teaching, Learning, & Classrooms Operational

Canvas Operational

SRI Operational

Classroom Streaming Services Operational

Audio/Video Support Operational

Citrix Virtual Lab Operational

Tutor Schedule System Operational

Network & Wireless Operational

Wireless Network Operational

Wired Network Operational

Virtual Private Networks Operational

Registration and Planning Operational

Banner Operational

Wolverine Track Operational

Advisor Dashboard Operational

Class Registration Operational

Accounts & Access Operational

Duo Operational

UVU Accounts Operational

Password Management Tools Operational

Software, Websites & Apps Operational

Google Suite Operational

Office 365 Operational

Adobe Operational

myUVU Operational

Employee and HR Services Operational

Banner Application Navigator Operational

TIMS Employee Time Management Operational

HR and Hiring Services Operational

Campus Services Operational

Printing Operational

Power Operational

SLSS Services Operational

Campus Scheduling Services Operational

Email, Calendar, & Collaboration Operational

Employee Email Operational

Student Gmail Operational

Teams Operational

Data Reports Operational

Atlassian Operational

Telephones Operational

IT Professional Services Operational

IT Asset Management Operational

MS Threat Protection Operational

Jira Service Management Operational

Ask Wilson Chatbot Operational

Bitdefender Operational

Bitlocker Operational

OU Campus Operational

Storage, Servers, & Backups Operational

Box Operational

Virtualization Operational

Payments and POS Services Operational

Dining and POS Services Operational

Tuition Payment Services Operational

Financial Aid Services Operational

General IT Services Partial Outage

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 6, 2022

No incidents reported today.

Dec 5, 2022

MyApps Outage

Resolved - Resolved: The myapps.uvu.edu outage has been resolved. Please contact the Service Desk if you experience any more issues.
Dec 5, 16:20 MST

Monitoring - A fix has been applied and myapps.uvu.edu should be available all to users. We will continue to monitor myapps.uvu.edu closely.
Dec 5, 15:22 MST

Identified - We have identified an outage affecting myapps.uvu.edu affecting all users. Updates will be provided as we learn more.
Dec 5, 11:05 MST

Investigating - We are investigating reports of a myapps.uvu.edu outage. Updates will be provided as we learn more.
Dec 5, 10:45 MST

Dec 4, 2022

No incidents reported.

Dec 3, 2022

No incidents reported.

Dec 2, 2022

No incidents reported.

Dec 1, 2022

No incidents reported.

Nov 30, 2022

No incidents reported.

Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

Partial Service Center Outage

Resolved - The Atlassian outage has been resolved. Please contact the Service Desk if you experience any more issues.
Nov 22, 18:16 MST

Monitoring - A fix has been applied and the Atlassian product suite should be available to all users. We will continue to monitor Atlassian's products closely.
Nov 22, 16:01 MST

Identified - We have identified a partial Atlassian outage affecting the Service Center portal and Confluence. Updates will be provided as we learn more.
Nov 22, 13:50 MST

Update - We are continuing to investigate this issue.
Nov 22, 13:21 MST

Update - We are continuing to investigate this issue.
Nov 22, 13:19 MST

Investigating - We are investigating reports of a Service Center portal and Confluence outage. Updates will be provided as we learn more.
Nov 22, 13:19 MST