Utah Valley University - StatusPage
All Systems Operational
myUVU Services ? Operational
myUVU General Services ? Operational
myUVU Student Services ? Operational
myUVU Employee Services ? Operational
Accounts & Access ? Operational
Duo ? Operational
Courtesy Account ? Operational
Generic Account ? Operational
Login Help ? Operational
Business Applications & Reporting ? Operational
Banner Application Navigator ? Operational
Data Reports ? Operational
Desktop, Devices, & Printing ? Operational
Printing ? Operational
Bitdefender ? Operational
SPSS ? Operational
NVivo ? Operational
Email, Calendar, & Collaboration ? Operational
Employee Email ? Operational
Student Gmail ? Operational
Teams ? Operational
Video Conferencing ? Operational
Social Media ? Operational
Information Security ? Operational
Spirion ? Operational
Virtual Private Networks ? Operational
Security Standards ? Operational
IT Professional Services ? Operational
Mobile ? Operational
Banner ? Operational
IT Asset Management ? Operational
Repairs ? Operational
Network & Wireless ? Operational
Wireless Network ? Operational
Wired Network ? Operational
VPN ? Operational
Citrix ? Operational
Software & Apps ? Operational
Lucidchart ? Operational
Google Suite ? Operational
Office 365 ? Operational
Adobe ? Operational
Applications ? Operational
Student Software ? Operational
Employee Software ? Operational
Storage, Servers, & Backups ? Operational
Box ? Operational
Dropbox ? Operational
BMI ? Operational
Server Request ? Operational
System Monitoring ? Operational
Cloud Storage ? Operational
Teaching, Learning, & Classrooms ? Operational
Qualtrics ? Operational
Canvas ? Operational
Campus Labs ? Operational
Copyright ? Operational
SRI ? Operational
Media Classroom ? Operational
Course Evaluations ? Operational
Telephones & Televisions ? Operational
Audio/Video Support ? Operational
Telephones ? Operational
Websites ? Operational
myUVU ? Operational
Give Feedback ? Operational
OU Campus ? Operational
DocuSign and Edocs ? Operational
General IT Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
The WB and BA buildings will experience a scheduled power outage on Saturday 5/22/21 from 7:00 a.m. to 5:00 p.m. for construction work. Network services in those buildings may be unavailable during this time.
Posted on May 13, 12:12 MDT
Past Incidents
May 17, 2021

No incidents reported today.

May 16, 2021

No incidents reported.

May 15, 2021
Completed - The scheduled maintenance has been completed.
May 15, 12:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 07:00 MDT
Scheduled - The WB and BA buildings will experience a scheduled power outage on Saturday 5/15/21 from 7:00 a.m. to 12:00 p.m. for construction work. Network services in those buildings may be unavailable during this time.
May 13, 12:10 MDT
May 14, 2021

No incidents reported.

May 13, 2021
Resolved - This incident has been resolved. Please contact the Service Desk if you continue to experience issues viewing courses in Canvas or Teams.
May 13, 18:39 MDT
Update - The Teams import is complete and users should now see the courses they expect in Teams and Canvas. We will continue to monitor this incident closely. Please contact the Service Desk if you experience any more issues.
May 13, 15:54 MDT
Monitoring - The Canvas import is complete and users should be able to see their expected courses in Canvas. The Teams import is still underway and users may not see the courses they expect in Teams until it is complete. Updates will be provided as we learn more.
May 13, 11:12 MDT
Update - A fix has been applied and user data is being imported at this time. Some users will continue to not see the courses they are expecting in Canvas and Teams until the import is complete.
May 13, 09:48 MDT
Update - Identified: The cause of this issue has been identified and a fix is being worked on. Many users will continue to not see the courses they are expecting in Teams and Canvas.
May 12, 19:13 MDT
Identified - We have identified an issue syncing course registration changes to Canvas and Teams. Users may not see the courses they expect in Canvas and Teams. Updates will be provided as we learn more.
May 12, 16:48 MDT
Resolved - We identified and quickly resolved an outage affecting Wolverine Track. Please contact the Service Desk if you experience any more issues with Wolverine Track.
May 13, 12:00 MDT
May 12, 2021
May 11, 2021

No incidents reported.

May 10, 2021
Resolved - Please contact the Service Desk if you experience any more issues with SRI submissions.
May 10, 13:37 MDT
Identified - We have identified a partial SRI outage that is affecting students ability to submit the survey after filling it out. Please try submitting the survey again after 5-10 minutes. We are working to resolve the issue. Updates will be provided as we learn more.
Apr 29, 16:45 MDT
May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021
Resolved - The errors on the Students tab in myUVU have been resolved. Please contact the Service Desk if you experience any more issues.
May 7, 15:22 MDT
Monitoring - A fix has been applied and students should no longer encounter errors on the Students tab in myUVU. We will continue to monitor myUVU closely.
May 7, 10:56 MDT
Investigating - We are investigating reports that users are encountering errors on the Students tab in myUVU. Updates will be provided as we learn more.
May 7, 10:34 MDT
May 6, 2021
Resolved - The Adobe outage affecting Adobe cloud services has been resolved. Please contact the Service Desk if you experience any more issues.
May 6, 15:54 MDT
Monitoring - A fix has been applied and Adobe cloud services appear to be available again. Please contact the Service Desk if you continue to experience issues.
May 6, 14:43 MDT
Identified - We have identified an Adobe outage affecting Adobe cloud services including the ability to sign-in. Updates will be provided as we learn more.
May 6, 14:06 MDT
May 5, 2021
Resolved - This incident has been resolved. Please contact the Service Desk if you continue to experience issues.
May 5, 13:29 MDT
Monitoring - A fix has been applied and the network should be available at Hangar B. We will continue to monitor the network closely.
May 5, 12:46 MDT
Identified - We have identified a network outage affecting Hangar B. Updates will be provided as we learn more.
May 5, 12:21 MDT
May 4, 2021

No incidents reported.

May 3, 2021
Completed - The scheduled maintenance has been completed.
May 3, 16:01 MDT
Update - We have been notified that the Wasatch Campus power outage may need to extend until 4 p.m.
May 3, 14:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 10:00 MDT
Scheduled - Rocky Mountain Power will shut off power to the Wasatch Campus on May 3, between the hours of 10 a.m. and 2 p.m. Monday’s interruption is necessary for Rocky Mountain Power to transfer service and it is deemed critical to preserve their system’s safety & reliability. It is recommended that sensitive electronics remain unplugged during the planned interruption as a precaution.
Apr 30, 15:59 MDT