Partial AIGateway Outage

Incident Report for Utah Valley University

Resolved

The AI Gateway outage has been resolved. Please contact the Service Desk if you experience any more issues.
Posted Oct 14, 2026 - 08:12 MDT

Monitoring

A fix has been applied and AIGateway should be available to all users. We will continue to monitor AIGateway closely.
Posted Oct 13, 2026 - 15:50 MDT

Identified

We have identified a partial AIGateway outage affecting some employees. Updates will be provided as we learn more.
Posted Oct 13, 2026 - 12:28 MDT

Investigating

We are investigating reports of a partial AIGateway outage. Updates will be provided as we learn more.
Posted Oct 13, 2026 - 11:12 MDT
This incident affected: myUVU Services (myUVU Employee Services).