Utah Valley University Status

Partial Microsoft License outage

Identified - We have identified a Microsoft licensing issue affecting UVU personnel. Some employees are unable to access certain Microsoft products, such as Microsoft365 and Teams. We are working with the vendor to resolve the issue. Updates will be provided as we learn more.
Nov 05, 2025 - 16:16 MST

myUVU Services Operational

myUVU General Services Operational

myUVU Student Services Operational

myUVU Employee Services Operational

Teaching, Learning, & Classrooms Operational

Canvas Operational

SRI Operational

Classroom Streaming Services Operational

Audio/Video Support Operational

Citrix Virtual Lab Operational

Tutor Schedule System Operational

Network & Wireless Operational

Wireless Network Operational

Wired Network Operational

Virtual Private Networks Operational

Registration and Planning Operational

Banner Operational

Wolverine Track Operational

Advisor Dashboard Operational

Class Registration Operational

Accounts & Access Operational

Duo Operational

UVU Accounts Operational

Password Management Tools Operational

Software, Websites & Apps Partial Outage

Google Suite Operational

Office 365 Partial Outage

Adobe Operational

myUVU Operational

Employee and HR Services Operational

Banner Application Navigator Operational

TIMS Employee Time Management Operational

HR and Hiring Services Operational

Campus Services Operational

Printing Operational

Power Operational

SLSS Services Operational

Campus Scheduling Services Operational

Email, Calendar, & Collaboration Partial Outage

Employee Email Partial Outage

Student Gmail Operational

Teams Partial Outage

Data Reports Operational

Atlassian Operational

Telephones Operational

IT Professional Services Operational

IT Asset Management Operational

MS Threat Protection Operational

Jira Service Management Operational

Ask Wilson Chatbot Operational

Bitdefender Operational

Bitlocker Operational

OU Campus Operational

Storage, Servers, & Backups Operational

Box Operational

Virtualization Operational

Payments and POS Services Operational

Dining and POS Services Operational

Tuition Payment Services Operational

Financial Aid Services Operational

General IT Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 6, 2025

No incidents reported today.

Nov 5, 2025

Microsoft Teams Room account sign-in outage

Resolved - The Microsoft Teams Room outage has been resolved. Please contact the Service Desk if you experience any more issues.
Nov 5, 18:26 MST

Monitoring - A fix has been applied and Teams Room-enabled devices should be available for all users. We will continue to monitor them closely.
Nov 5, 14:56 MST

Update - The majority of Teams Room enabled rooms are working now. The few remaining rooms experiencing issues are still being investigated.
Nov 5, 10:15 MST

Update - We are continuing to work on a fix for this issue.
Nov 3, 09:09 MST

Update - We are currently experiencing a campus-wide disruption affecting Microsoft Teams conferencing systems. DX is aware of this issue and is actively working with Microsoft for resolution. The outage is due to a licensing inconsistency with Teams Rooms following our license renewal. We are working with Microsoft to resolve the issue as soon as possible. Updates will be provided as we learn more. Please contact AVSE with any temporary workaround needs at (801)863-1111.
Nov 3, 09:06 MST

Identified - We have identified a licensing issue affecting Microsoft Teams Room-enabled devices causing them to be non-functional. Updates will be provided as we learn more.
Oct 31, 13:31 MDT

Investigating - We are investigating reports of a Microsoft Teams Room outage preventing sign-in, affecting meeting rooms across campus. Updates will be provided as we learn more.
Oct 31, 11:34 MDT

Partial MyUVU Student Outage

Resolved - The myUVU outage has been resolved. Please contact the Service Desk if you experience any more issues.
Nov 5, 18:26 MST

Monitoring - A fix has been applied and all features of the myUVU student dashboard should be available to all users. We will continue to monitor it closely.
Nov 5, 15:27 MST

Investigating - We are investigating reports of a partial MyUVU outage affecting the student dashboard. The My Major and My Registration Status sections may be blank for some users. Updates will be provided as we learn more.
Nov 5, 09:59 MST

Wolverine Access Outage

Resolved - The Wolverine Access outage has been resolved. Please contact the Service Desk if you experience further issues.
Nov 5, 09:18 MST

Investigating - We are investigating reports of a Wolverine Access outage. Updates will be provided as we learn more.
Nov 4, 15:39 MST

Nov 4, 2025

Nov 3, 2025

UFRA Registration Outage

Resolved - The registration outage affecting users' ability to register for UFRA winter fire school has been resolved. A registration re-launch will be required. Please see UFRA's website for more information. https://www.uvu.edu/ufra/training/winterfireschool.html
Nov 3, 13:38 MST

Investigating - We are investigating reports of a registration outage affecting users' ability to register for UFRA winter fire school. Updates will be provided as we learn more.
Nov 3, 09:31 MST

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

Partial Cloud Services Outage

Resolved - The partial cloud vendor outage has been resolved. Please contact the Service Desk if you experience any more issues.
Oct 31, 09:26 MDT

Monitoring - A fix has been applied and all affected services should be available to all users. We will continue to monitor it closely.
Oct 30, 12:06 MDT

Update - Update: Campus call centers are available to receive calls again. Restoration of other affected services is ongoing. Updates will be provided as more services become available.
Oct 29, 15:06 MDT

Update - We are continuing to work on a fix for this issue.
Oct 29, 12:15 MDT

Update - Update: the Service Desk has some services restored, such as password resets and authentication method modifications. Email services and calls are still affected.
Oct 29, 12:08 MDT

Update - Update: the Service Desk and Financial Aid office are unable to receive calls right now. If you need to contact either department, please contact them online through a ticket or a chat through https://www.uvu.edu/servicedesk/
Oct 29, 10:58 MDT

Identified - We have identified a partial cloud vendor outage affecting password resets, testing services, campus call centers, and other campus IT services. Updates will be provided as we learn more.
Oct 29, 10:46 MDT

Oct 30, 2025

Financial Aid Student Forms Outage

Resolved - The Financial Aid Student Forms outage has been resolved. Please contact the Service Desk if you experience any more issues.
Oct 30, 12:07 MDT

Monitoring - A fix has been applied and Financial Aid Student Forms should be available to all users. We will continue to monitor it closely.
Oct 29, 16:42 MDT

Identified - We have identified a Financial Aid Student Forms outage affecting all users attempting to access uvu.studentforms.com. Updates will be provided as we learn more.
Oct 29, 10:37 MDT

Oct 29, 2025

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.