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Update - Landis reports that the phone queues outage is intermittent, so calls made to the Enterprise Service Desk and other affected UVU call centers may continue to fail. For non-phone support from the Enterprise Service Desk, please use the support chat or submit a support ticket. For details from Landis, please see the Landis status page.
Feb 10, 2026 - 08:33 MST
Identified - We have identified a Landis outage affecting UVU call center phone queues, including the Enterprise Service Desk. If you need support from the Enterprise Service Desk, please use the support chat or submit a support ticket. For details from Landis, please see the Landis status page. Updates will be provided as we learn more.
Feb 10, 2026 - 08:07 MST
Investigating - We are investigating reports of a delayed and/or failed logins to some of the Computer Science building lab computers. Updates will be provided as we learn more.
Feb 09, 2026 - 12:16 MST
Resolved -
The outage preventing users from changing their Microsoft account password has been resolved. Please contact the Service Desk if you experience any more issues.
Feb 6, 16:05 MST
Monitoring -
A fix has been applied and users should now be able to change their Microsoft account password. We will continue to monitor closely.
Feb 6, 12:09 MST
Investigating -
We are investigating reports of an outage preventing users from changing their Microsoft account password. Updates will be provided as we learn more.
Feb 6, 10:56 MST