Utah Valley University Status

Civitas Learning Email Issue

Identified - Third-party technology partner Civitas Learning has identified an issue that may cause emails sent by UVU staff to be delivered to a larger student audience than intended. Until further notice, advisors should refrain from using the group filtering feature in Civitas to send emails. Students are encouraged to verify the accuracy of any emails received from UVU faculty or staff while this issue is being investigated and resolved.
Apr 08, 2026 - 15:42 MDT

myUVU Services Operational

myUVU General Services Operational

myUVU Student Services Operational

myUVU Employee Services Operational

Teaching, Learning, & Classrooms Operational

Canvas Operational

SRI Operational

Classroom Streaming Services Operational

Audio/Video Support Operational

Citrix Virtual Lab Operational

Tutor Schedule System Operational

Network & Wireless Operational

Wireless Network Operational

Wired Network Operational

Virtual Private Networks Operational

Registration and Planning Operational

Banner Operational

Wolverine Track Operational

Advisor Dashboard Operational

Class Registration Operational

Accounts & Access Operational

Duo Operational

UVU Accounts Operational

Password Management Tools Operational

Software, Websites & Apps Operational

Google Suite Operational

Office 365 Operational

Adobe Operational

myUVU Operational

Employee and HR Services Operational

Banner Application Navigator Operational

TIMS Employee Time Management Operational

HR and Hiring Services Operational

Campus Services Operational

Printing Operational

Power Operational

SLSS Services Operational

Campus Scheduling Services Operational

Email, Calendar, & Collaboration Operational

Employee Email Operational

Student Gmail Operational

Teams Operational

Data Reports Operational

Atlassian Operational

Telephones Operational

IT Professional Services Operational

IT Asset Management Operational

MS Threat Protection Operational

Jira Service Management Operational

Ask Wilson Chatbot Operational

Bitdefender Operational

Bitlocker Operational

OU Campus Operational

Storage, Servers, & Backups Operational

Box Operational

Virtualization Operational

Payments and POS Services Operational

Dining and POS Services Operational

Tuition Payment Services Operational

Financial Aid Services Operational

General IT Services Degraded Performance

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 13, 2026

No incidents reported today.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

Partial MyUVU Outage

Resolved - The myUVU outage affecting users ability to email via myUVU has been resolved. Please contact the Service Desk if you experience any more issues.
Apr 9, 16:19 MDT

Monitoring - A fix has been applied and emails sent via myUVU to advisors and others are now correctly being sent to recipients. We will continue to monitor myUVU closely.
Apr 9, 12:35 MDT

Update - We are continuing to investigate this issue.
Apr 9, 11:22 MDT

Investigating - We are investigating reports of a myUVU outage affecting students ability to message advisors via the "Send a Message" button in myUVU. Advisors may also be unable to receive messages from the Message Advisor link at this time. Updates will be provided as we learn more.
Apr 9, 11:20 MDT

Apr 8, 2026

Unresolved incident: Civitas Learning Email Issue.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

Microsoft Planner Loading Outage

Resolved - The Microsoft Planner loading outage has been resolved. Please contact the Service Desk if you experience any more issues.
Apr 6, 17:11 MDT

Monitoring - The loading issue with Microsoft Planner is intermittent and users report that service is now available again. We will continue to monitor the service closely.
Apr 3, 15:47 MDT

Investigating - We are investigating reports of a service outage with Microsoft Planner affecting users' ability to load plans. Updates will be provided as we learn more.
Apr 3, 15:27 MDT

Banner Outage

Resolved - The Banner outage has been resolved. Please contact the Service Desk if you experience any more issues.
Apr 6, 17:09 MDT

Monitoring - A fix has been applied and Banner should be available for all users. We will continue to monitor Banner closely.
Apr 6, 14:57 MDT

Investigating - We are investigating reports of a Banner outage. Updates will be provided as we learn more.
Apr 6, 14:50 MDT

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026

my.uvu.edu Outage

Resolved - The my.uvu.edu outage has been resolved. Please contact the Service Desk if you experience any more issues.
Mar 31, 15:37 MDT

Monitoring - A fix has been applied and my.uvu.edu should be available to all users. We will continue to monitor my.uvu.edu closely.
Mar 31, 14:38 MDT

Investigating - We are investigating reports of a my.uvu.edu outage. Updates will be provided as we learn more.
Mar 31, 13:46 MDT

Mar 30, 2026

No incidents reported.