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Update - We anticipate all lingering issues to be resolved within the next 24 hours. Updates will continue to be provided as we learn more.
May 23, 2025 - 12:07 MDT
Monitoring - A fix has been implemented by the vendor and we are monitoring the results. The outage has been resolved for most users. Some users may still experience lingering connection issues until the DNS (domain name system) is cleared by their internet service provider or on their individual device. Users can try any of the following options to attempt to access more quickly:
-Trying a different browser -Clearing cache and trying the same browser -Rebooting the computer
May 22, 2025 - 15:45 MDT
Identified - We have identified a Watermark course evaluation outage affecting all users. Updates will be provided as we learn more.
May 22, 2025 - 14:10 MDT
myUVU Services
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Operational
myUVU General Services
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Operational
myUVU Student Services
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Operational
myUVU Employee Services
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Operational
Teaching, Learning, & Classrooms
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Operational
Canvas
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Operational
SRI
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Operational
Classroom Streaming Services
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Operational
Audio/Video Support
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Operational
Citrix Virtual Lab
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Operational
Tutor Schedule System
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Operational
Network & Wireless
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Operational
Wireless Network
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Operational
Wired Network
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Operational
Virtual Private Networks
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Operational
Registration and Planning
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Operational
Banner
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Operational
Wolverine Track
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Operational
Advisor Dashboard
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Operational
Class Registration
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Operational
Accounts & Access
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Operational
Duo
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Operational
UVU Accounts
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Operational
Password Management Tools
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Operational
Software, Websites & Apps
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Operational
Google Suite
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Operational
Office 365
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Operational
Adobe
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Operational
myUVU
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Operational
Employee and HR Services
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Operational
Banner Application Navigator
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Operational
TIMS Employee Time Management
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Operational
HR and Hiring Services
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Operational
Campus Services
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Operational
Printing
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Operational
Power
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Operational
SLSS Services
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Operational
Campus Scheduling Services
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Operational
Email, Calendar, & Collaboration
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Operational
Employee Email
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Operational
Student Gmail
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Operational
Teams
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Operational
Data Reports
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Operational
Atlassian
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Operational
Telephones
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Operational
IT Professional Services
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Operational
IT Asset Management
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Operational
MS Threat Protection
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Operational
Jira Service Management
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Operational
Ask Wilson Chatbot
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Operational
Bitdefender
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Operational
Bitlocker
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Operational
OU Campus
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Operational
Storage, Servers, & Backups
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Operational
Box
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Operational
Virtualization
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Operational
Payments and POS Services
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Operational
Dining and POS Services
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Operational
Tuition Payment Services
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Operational
Financial Aid Services
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Operational
General IT Services
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 23, 2025
Unresolved incident: Watermark Course Evaluation System Outage.
Resolved -
The partial myUVU outage has been resolved. Please contact the Enterprise Service Desk if you experience any more issues.
May 22, 08:52 MDT
Monitoring -
A fix has been applied and myUVU services should be available to all users. We will continue to monitor it closely.
May 21, 18:02 MDT
Identified -
We have identified a partial myUVU outage affecting Wolverine Track student data loading. Updates will be provided as we learn more.
May 21, 16:53 MDT